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distance learning courses through Learn Direct

Distance Learning - Video Arts

 

Absence Minded: Managing Absenteeism

34.99

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An Inside Job: Meeting Internal Customer Needs

34.99

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Assert Yourself: Learning to Be Assertive

34.99

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Behavioural Interviewing: Taking the Guesswork out of Recruitment

34.99

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Call to Order: Converting Telephone Enquiries into Sales

34.99

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Can You Spare a Moment? Counselling Skills for Managers

34.99

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Complaints and Quality Management: Quality through Customer Service

34.99

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Demanding Customers: Customer Care Made PERFECT

34.99

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First among Equals: Leading a Team

34.99

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Going to a Meeting: Constructive and Effective Participation

34.99

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How am I Doing?: The Perfect Appraisal Interview

34.99

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I Wasn't Prepared for That: Overcoming the Fear of Making Presentations

34.99

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I'd Like a Word With You: The Discipline Interview

34.99

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If Looks Could Kill: Controlling Your Behaviour

34.99

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It's Your Choice: Selection Skills

34.99

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Jamie's kitchen: Fifteen lessons on leadership

34.99

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Jamie's kitchen: Fifteen lessons on teamwork

34.99

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Jamie's school dinners: managing and living with change

34.99

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Making Time: Priorities, People and Procedures at Work

34.99

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Managing Performance Every Day: Beyond the Appraisal

34.99

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Managing Stress: Managing your behaviour

34.99

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Meetings, Bloody Meetings: Making Meetings More Productive

34.99

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More Bloody Meetings: The People Side of Meetings

34.99

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Negotiating: Tying the Knot

34.99

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No Complaints? Complaints and the Customer

34.99

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On the Receiving End: Making Call Centres More Effective

34.99

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Pass It On: Coaching Skills for Managers

34.99

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Performance Matters: The Importance of Praise

34.99

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Performance Matters: The Need for Constructive Criticism

34.99

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Performance Review: Every Appraisee's Dream

34.99

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Performance Review: Every Manager's Nightmare

34.99

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Project Management: Leading a Project Team

34.99

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Put It in Writing: The Complete Communicator - The Art of Influence

34.99

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Report Writing: The Art of Writing a Good Report

34.99

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Sell It to Me: Essential Skills for All Salespeople

34.99

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Straight Talking: The Art of Assertiveness

34.99

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Team Spirit? How to Be an Effective Team Member

34.99

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Telephone Behaviour: The Rules of Effective Communication

34.99

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The Art of Selling: Sales with Service

34.99

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The Balance Sheet Barrier: The Basics of Business Finance

34.99

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The Best of Motives: Informing and Involving

34.99

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The Dreaded Appraisal: Both Sides of the Appraisal Interview

34.99

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The Grapevine: Communicating in a World of Change

34.99

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The Helping Hand: Coaching Skills for Managers

34.99

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The Paper Chase: Cutting Back on Paperwork

34.99

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The Unorganised Manager: Organising Others

34.99

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The Unorganised Manager: Organising Yourself

34.99

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Valuing Diversity: Equal Opportunities for All

34.99

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Who Sold You This, Then? Effective After-Sales Service

34.99

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You'll Soon Get the Hang of It: The Techniques of One-to-One Training

34.99

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